How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

What is your return policy?

You can return your child’s unworn shoes for free within 30 days of your order.  We must receive your return within 30 days of the order date. Please allow 5-7 business days for us to process your refund.

We want you to be 100% satisfied with the fit. If within 30 days the shoes are not fitting your child properly, please contact us at

Can I process an exchange?

The fastest way to exchange your shoe is to start a return on the shoe you purchased and order a new shoe.


Your experience is important to us. Please contact us at with any feedback you may have.

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